Reference

How g05 Handles Your Personal Data

This Privacy Policy sets out exactly what personal data g05 collects from your account, how we use it, and the rights you hold under applicable Indian law.

Data collected at account openingCookie and session controlsYour right to access and deleteRetention periods explainedContact us to update your record
g05 How g05 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Team Directly

If you want to access, correct or remove the personal data held on your g05 account, our dedicated privacy team is the right point of contact. You can reach us through email, the in-platform live chat, or our support form — all three channels are monitored and responses are sent within two business days for data-related requests.

Team online

Email Our Privacy Team

Send your data request to our privacy email address. Include your registered account email so we can locate your record quickly and respond within two business days.

Live Chat Support

Start a live chat session from within your account dashboard. Our support staff can log a formal data request on your behalf and escalate it to the privacy team immediately.

Support Request Form

Use the Contact Us form on g05.club and select the Privacy or Data category. We acknowledge every form submission within 24 hours and action data requests within two business days.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We apply encryption at rest and in transit across all account data stored by g05.

Encryption in Transit and at Rest

All data moving between your device and our servers is encrypted using TLS.

Cookie Management

We use strictly necessary cookies for login sessions and optional analytics cookies to improve page performance.

Account Access Security

Your password is hashed and never stored in plain text.

Data Retention Schedule

Active account records are kept for the duration your account remains open.

Who Has Access to Your Data

Access to personal data inside g05 is role-restricted. Only authorised staff in fraud prevention, support and finance roles can view…

Requesting Changes to Your Record

Submit a correction or deletion request through email or live chat.

Common Questions About Your Data and Rights

Here we address the questions we hear most often about how your personal data is collected, stored and managed on g05. If your question is not covered below, please contact our privacy team directly through any of the channels listed on this page.

We collect your full name, email address, phone number, date of birth and the device identifiers from the browser or app you use. Payment verification may add a masked record of your UPI or Paytm reference to confirm deposits.

We share data only with payment processors such as UPI network partners, Paytm and PhonePe to complete transactions, and with fraud-prevention services. We do not sell your personal data to advertisers or unrelated third parties.

Email our privacy team or submit a request through live chat. Include your registered email address so we can locate your record. We send a full data export to you within two business days of verifying your identity.

Yes. Submit a deletion request through email or the support form. We will remove your personal data from active systems, subject to any retention periods required by financial or regulatory rules that apply in your jurisdiction.

Transaction records are kept for the period mandated by applicable financial regulations after account closure, then deleted on a defined schedule. Non-transactional data such as your contact preferences is removed sooner, once it is no longer operationally needed.

No. We store only the transaction reference and a masked identifier returned by the payment network. Your full UPI VPA, Paytm wallet credentials and PhonePe account details are never written to our database.

Open the cookie preference panel from the footer or your account settings. You can accept all, reject optional cookies or choose individual categories. Strictly necessary cookies for login security cannot be switched off while you are signed in.